How we work
Our method is built around implementation. We start in the operation, engineer the change against the real constraint and stay through installation, stabilization and handover.
The method
01 / 05
Observe the operation
We start on a live shift, with the people doing the work. We observe flow, constraints, travel, queues, handoffs, system workarounds and the decisions that actually keep the operation moving.
Output
Current-state understanding, constraint identification and an evidence base grounded in the real operation.
Operating principles
We do not design the operating system from conference rooms alone. The physical process, the people using it and the constraints around it come first.
Technology, automation and Lean tools are not the starting point. The actual limiting condition is.
A recommendation that cannot survive installation, training, shift change or system constraints is not finished.
The work is not complete when the new process starts. It is complete when the operation can run it consistently without project-team intervention.
What this is not
Not
The work does not end when the future state is presented.
Not
We do not force an automation platform, Lean tool or software package onto the operation.
Not
The operating team should own the system when the work is finished.
Start here
Throughput. Material flow. Warehouse congestion. Planning. Quality. Systems. Capacity. Start with the part of the operation that is not holding.